Privacy Policy

Effective Date: 01 June 2025

At Dalton Care & Support Limited, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website.

Dalton Care & Support Limited
Company Number: 14997691
Landline: 01482 526949
Email: info@daltoncare.co.uk

We may collect the following types of information when you interact with us via our website:

• Personal details (e.g. name, email address, phone number)
• Contact information submitted via forms or email
• Browser and usage data (IP address, browser type, pages visited)

We do not collect any sensitive personal information unless you provide it voluntarily in a secure context (e.g. referrals, job applications).

We only use your personal information for the purposes for which it was provided, including:

• Responding to your enquiries or contact form submissions
• Managing referrals or support-related enquiries
• Providing information about our services
• Improving website functionality and user experience
• Meeting legal or regulatory requirements

Under the UK GDPR, we process your personal data based on:

• Your consent (e.g. when you contact us or subscribe to updates)
• Our legitimate interests (e.g. improving services, security)
• Legal obligations (e.g. safeguarding or compliance)

We do not sell or rent your personal information. We may share data with trusted third-party service providers who help us operate our website or deliver our services, under strict confidentiality agreements.

We may disclose your data if required by law or to protect the rights, property, or safety of Dalton Care & Support Ltd or others.

Our website may use cookies or similar technologies to improve your experience. You can choose to accept or decline cookies through your browser settings.

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

We only keep your data for as long as necessary to fulfil the purposes outlined in this policy, or to comply with legal obligations.

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw your consent at any time
• Object to or restrict certain types of processing
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at info@daltoncare.co.uk.

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Dalton Care & Support Ltd
📞 01482 526949
📧 info@daltoncare.co.uk